[Home ] [Archive]   [ فارسی ]  
:: Main :: About :: Current Issue :: Archive :: Search :: Submit :: Contact ::
:: Volume 1, Issue 4 (9-2019) ::
3 2019, 1(4): 1-19 Back to browse issues page
The Effect of Knowledge Management System Success Factors on the Real Use of Information Technology in Nurses Working in Rasht Hospitals
Parviz Ahmadi, Mehrali Hemmati Nejad, Zahra Sabouri Masoule
Rahbord Shomal
Abstract:   (225 Views)
Objective: The provision of superior services by nurses is influenced by the knowledge and experiences they obtain from providing nursing care. Information technology is widely used to facilitate the management of this knowledge in health organizations. The primary aim of this study was to identify the acceptance of the use of electronic services by employees; it also aimed at developing a success model of knowledge management system by the information technology acceptance model (TAM) to investigate the effect of knowledge content quality and knowledge management system quality on the actual use of information technology to share knowledge in nurses.
Methodology: Structural equation modeling (SEM) technique was employed in the present study. For this purpose, a questionnaire was used to collect the data from 254 nurses out of the population of 750 nurses in private hospitals in Rasht (Aria, Gil, Family, and Pars hospitals). The collected data were analyzed using SPSS and SMART PLS2 softwares.
Results: The results of the analysis and the research model fit showed that the quality of knowledge content using the variables of perceived usefulness and user satisfaction and the intention to use information technology had a direct and positive relationship, but the quality of knowledge management system had a direct and inverse effect on user satisfaction.
Conclusion: The results of this study indicate that out of the two factors of knowledge management system, knowledge content quality factor has an impact on users' intention to use information technology.
Keywords: Knowledge Content Quality, Knowledge Sharing, Success, Information Technology Acceptance Model, Knowledge Management System
Full-Text [PDF 294 kb]   (73 Downloads)    
Type of Study: Applicable |
Published: 2022/04/5
Send email to the article author

Add your comments about this article
Your username or Email:


XML   Persian Abstract   Print

Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:

Ahmadi P, Hemmati Nejad M, Sabouri Masoule Z. The Effect of Knowledge Management System Success Factors on the Real Use of Information Technology in Nurses Working in Rasht Hospitals. 3. 2019; 1 (4) :1-19
URL: http://somjournal.ir/article-1-48-en.html

Rights and permissions
Creative Commons License This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Volume 1, Issue 4 (9-2019) Back to browse issues page
فصلنامه مدیریت عملیات خدمات Journal of Services Operation Management
Persian site map - English site map - Created in 0.05 seconds with 30 queries by YEKTAWEB 4414