Volume 1 - Number 1 - 2018-11 - Journal of Services Operation Management

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<div dir='ltr' align='left' ><a href="./xml_out.php?a_id=21"><img src="./templates/tmpl_yekta/images/xml.gif" width="26" height="14" border="0" alt="XML" /></a> <strong> Configuration of Service Supply Chain in the Iranian Banking Industry Using an Agent- Based Framework</strong><br> Saeedeh  Mansouri,  Adel  Azar<br><a href="article-1-21-en.html">Abstract</a> <a href="browse.php?a_id=21&sid=1&slc_lang=fa"></a>   -    <a href="browse.php?a_id=21&sid=1&slc_lang=en&ftxt=1">Full Text</a> (PDF)  <a href="" target="_blank"> </a>  <a href="" target="_blank"> </a>   <hr class="articles_bar_hr"></div><div dir='ltr' align='left' ><a href="./xml_out.php?a_id=22"><img src="./templates/tmpl_yekta/images/xml.gif" width="26" height="14" border="0" alt="XML" /></a> <strong> Self-assessment of the Company's Excellence Trend in the Time Series by Analyzing the Quality Cost based on the ARAS Method using Definitive, Interval-Fuzzy Information (Case Study: Ceramic Industry)</strong><br> Reza  Sheikh,  Hanieh  Shambayati<br><a href="article-1-22-en.html">Abstract</a> <a href="browse.php?a_id=22&sid=1&slc_lang=fa"></a>   -    <a href="browse.php?a_id=22&sid=1&slc_lang=en&ftxt=1">Full Text</a> (PDF)  <a href="" target="_blank"> </a>  <a href="" target="_blank"> </a>   <hr class="articles_bar_hr"></div><div dir='ltr' align='left' ><a href="./xml_out.php?a_id=23"><img src="./templates/tmpl_yekta/images/xml.gif" width="26" height="14" border="0" alt="XML" /></a> <strong> The Impact of the Open Status of "Technology Organization-Environment" and Mutual Service Production on the Performance of  Tourism Offices with the Mediating Role of Digital Resources Preparedness</strong><br> Mostafa  Ebrahimpour Azbari,  Saeed  Pooraskarparast,  Yaghub  Mombini<br><a href="article-1-23-en.html">Abstract</a> <a href="browse.php?a_id=23&sid=1&slc_lang=fa"></a>   -    <a href="browse.php?a_id=23&sid=1&slc_lang=en&ftxt=1">Full Text</a> (PDF)  <a href="" target="_blank"> </a>  <a href="" target="_blank"> </a>   <hr class="articles_bar_hr"></div><div dir='ltr' align='left' ><a href="./xml_out.php?a_id=24"><img src="./templates/tmpl_yekta/images/xml.gif" width="26" height="14" border="0" alt="XML" /></a> <strong> Rating Iran's Banks  based on CAMEL Indices Using RAM Model</strong><br> Keykhosro  Yakideh,  Gholamreza  Mahfozi,  Fatemeh  Saeidei Lohesara<br><a href="article-1-24-en.html">Abstract</a> <a href="browse.php?a_id=24&sid=1&slc_lang=fa"></a>   -    <a href="browse.php?a_id=24&sid=1&slc_lang=en&ftxt=1">Full Text</a> (PDF)  <a href="" target="_blank"> </a>  <a href="" target="_blank"> </a>   <hr class="articles_bar_hr"></div><div dir='ltr' align='left' ><a href="./xml_out.php?a_id=25"><img src="./templates/tmpl_yekta/images/xml.gif" width="26" height="14" border="0" alt="XML" /></a> <strong> Ranking Factors Affecting Services Supply Chain Using SWARA Technique (Case Study: Airline Agencies in Bushehr City) </strong><br> Gholamreza  Jamali,  Masumeh  Mohammadi<br><a href="article-1-25-en.html">Abstract</a> <a href="browse.php?a_id=25&sid=1&slc_lang=fa"></a>   -    <a href="browse.php?a_id=25&sid=1&slc_lang=en&ftxt=1">Full Text</a> (PDF)  <a href="" target="_blank"> </a>  <a href="" target="_blank"> </a>   <hr class="articles_bar_hr"></div><div dir='ltr' align='left' ><a href="./xml_out.php?a_id=26"><img src="./templates/tmpl_yekta/images/xml.gif" width="26" height="14" border="0" alt="XML" /></a> <strong> A Study of the Relationship between Quality of Service and Brand Equity (Case Study: Customers of Bank Melli of Guilan province)</strong><br> Seyyed Abbas Ebrahimi,  Sara  Khomami<br><a href="article-1-26-en.html">Abstract</a> <a href="browse.php?a_id=26&sid=1&slc_lang=fa"></a>   -    <a href="browse.php?a_id=26&sid=1&slc_lang=en&ftxt=1">Full Text</a> (PDF)  <a href="" target="_blank"> </a>  <a href="" target="_blank"> </a>   <hr class="articles_bar_hr"></div>

Configuration of Service Supply Chain in the Iranian Banking Industry Using an Agent- Based Framework
Saeedeh Mansouri, Adel Azar
Abstract - Full Text (PDF)

Self-assessment of the Company's Excellence Trend in the Time Series by Analyzing the Quality Cost based on the ARAS Method using Definitive, Interval-Fuzzy Information (Case Study: Ceramic Industry)
Reza Sheikh, Hanieh Shambayati
Abstract - Full Text (PDF)

The Impact of the Open Status of "Technology Organization-Environment" and Mutual Service Production on the Performance of Tourism Offices with the Mediating Role of Digital Resources Preparedness
Mostafa Ebrahimpour Azbari, Saeed Pooraskarparast, Yaghub Mombini
Abstract - Full Text (PDF)

Rating Iran's Banks based on CAMEL Indices Using RAM Model
Keykhosro Yakideh, Gholamreza Mahfozi, Fatemeh Saeidei Lohesara
Abstract - Full Text (PDF)

Ranking Factors Affecting Services Supply Chain Using SWARA Technique (Case Study: Airline Agencies in Bushehr City)
Gholamreza Jamali, Masumeh Mohammadi
Abstract - Full Text (PDF)

A Study of the Relationship between Quality of Service and Brand Equity (Case Study: Customers of Bank Melli of Guilan province)
Seyyed Abbas Ebrahimi, Sara Khomami
Abstract - Full Text (PDF)

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